Student Support Officer (Disability and Inclusion)

About Us

The National Institute of Teaching (NIoT) has an unswerving commitment to high quality, evidence-informed teacher education, and is on a mission to improve the quality of teacher and leader development across the system.

At the National Institute of Teaching (NIoT), we believe teaching is a fundamental societal good and both a privilege and a responsibility. We are seeking an experienced and compassionate Student Support Officer to support in the areas of disability and inclusion for our Initial Teacher Education programmes and on behalf of our partners for the High Performance Initial Teacher Training programme.

About the Role

This is an important new role reporting to the Student Support Lead (Disability and Inclusion). The post-holder will provide support and advice to trainees with a wide range of needs, including disabilities such as SpLD, autism and ADHD, as well as mental health conditions. They will write Reasonable Adjustment Plans (RAPs), work with partners to ensure agreed support is implemented effectively, escalate cases where appropriate, and contribute insight to help strengthen student support, inclusion and wellbeing practice across NIoT. Above all, the role is focused on enabling an outstanding student experience. 

If you are passionate about student wellbeing and motivated by the opportunity to make a meaningful difference in teacher development, we would love to hear from you. 

Corporate Responsibilities

• To ensure that the responsibilities of the role are carried out in a way which reflects the mission and the values of the NIoT.
• To be aware of and observe all policies, procedures, working practices and regulations, and in particular to comply with policies relating to Equal Opportunities, Health and Safety, Confidentiality, Data Protection and Financial Regulations, reporting any concerns to an appropriate person.
• To comply with all reasonable management requests.

Key Responsibilities

• Coordinate the day-to-day delivery of NIoT’s student support obligations for the programme 
• Provide specialist disability and inclusion support to trainees 
• Act as a key point of contact for trainees on support and welfare matters, ensuring sensitive, empathetic and timely responses to individual needs. 
• Providing 1:1 support and advice to trainees with a wide range of support needs, including disabilities (such as SpLD, Autism and ADHD) and providing relevant support. 
• Assisting with administration and delivery of the Student Support and Welfare Service which may include answering emails, telephone calls and enquires. 
• Write Reasonable Adjustment Plans (RAPs) with consideration for individual needs, ensuring plans are implemented correctly in programme delivery and school placement settings and setting goals for success. 
• Auditing data regarding student support and welfare ensuring that trainees with a disability or condition are tracked and supported. 
• Assisting trainees with navigating any external support they can access for support with their Disability.  
• Liaising with partners and other colleagues to ensure that trainees are fully supported on their programme and placement.  
• Providing support and guidance to trainees and staff on adjustments to assessments, alternative formats and assistive technology. 
• Working with colleagues and partners to ensure that the learning and teaching environment is inclusive for trainees with disability and other support needs.  
• Ensuring compliance with relevant legislation and institutional policies related to disability and equality. 
• Escalate cases appropriately where required via the agreed routes and to any relevant governance boards. 
• Contribute insight from casework and trainee experience to inform the continuous improvement of access, inclusion and wellbeing practices across the programme. 
• Ensure compliance with the Equality Act (2010), data protection requirements and other relevant legislation and institutional policies in all aspects of student support delivery. 
• Maintain accurate records relating to trainee support in line with contract, compliance, quality and data protection requirements, ensuring sensitive personal data is handled with appropriate care. 
• Be aware of and comply with policies and procedures relating to health and safety, security and reporting concerns in accordance with procedures. 
• Demonstrate commitment to safeguarding and promoting the welfare of children, young people and vulnerable adults. 
• To handle casework with appropriate confidentiality, sensitivity and adherence to data protection requirements. 
• To support with regional delivery at your local campus. This will involve setting up for delivery sessions and welcoming participants/trainees.  
• To sit on the viva assessment panels for a maximum of three days per year to support the process.  

Essential Criteria

• Experience of delivering one-to-one support to a range of learners with disabilities and other additional needs, including writing support plans. 
• A strong understanding of the Equality Act (2010) and other relevant legislation related to disability rights and accommodations. 
• Familiarity with Disabled Students' Allowance (DSA) and Access to Work 
• Excellent understanding of reasonable adjustments and the creation of tailored plans, including knowledge of adjustments to assessments, learning and teaching. 
• Educated to degree level and/or significant relevant experience. 
• Ability to provide sensitive and empathetic support to trainees regarding their disability and welfare support needs. 
• A commitment to the aims of the National Institute of Teaching. 
• An interest in the education sector and a belief in the value of teachers and school leaders. 
• Excellent organisational skills and attention to detail. 
• Excellent interpersonal and written communication skills. 
• Knowledge of data protection regulations and best practices in handling sensitive information. 
• Proficient in the use of MS Office software packages, such as Word, Excel and Outlook, as well as search engines and online databases.

Desirable Criteria

• Previous experience delivering disability and/or mental health support in a higher education setting, such as a Disability, Mentoring or Wellbeing Service. 
• Further postgraduate training related to student support, such as Study Skills, Mentoring, SEND, disability support. 
• Experience of working in or with the Initial Teacher Education (ITE) sector. 

Working at the National Institute of Teaching

Contract: Full-time. Fixed term contract for 4 years due to funding.

Salary:  £37,280 per annum plus benefits (plus London weighting if applicable)

Key Benefits:

• Flexible & Hybrid working
• At least 27 days’ holiday a year (plus 8 bank holidays)
• Local Government Pension Scheme
• Comprehensive employee benefits including enhanced parental leave

Further Information

The National Institute of Teaching is committed to creating a diverse environment and ensuring that all qualified applicants receive equal consideration for employment. We are committed to fair and inclusive recruitment practices and are open to job shares, secondments, part-time, and flexible working schedules.

We think a wide range of different work and educational experiences could support you to be successful in this role. We encourage applications from all backgrounds, communities and industries, and are committed to employing a team that has diverse skills, experiences and abilities.

Notes:

To ensure a fair and robust selection process, we expect all application responses to be based on your own original thoughts, skills and experience. Our system includes functionality to identify AI-generated content, and applications where responses appear not to be the candidate’s own work may be disregarded.

• We reserve the right to close this vacancy early if we receive a high volume of applications. 
• Candidates must already have the right to work in the UK, as we are unable to offer visa sponsorship for this role.
• This post requires a satisfactory enhanced disclosure from the Disclosure and Barring Service (DBS) with a Children’s Barred List Check and Occupational Health Check is required as a condition of employment . 
• This document is an overview of the role.
• The responsibilities will include but will not be limited to those listed above and it is anticipated that the role will evolve over time and as such the duties may change.

How to Apply

Apply here: Submit your application online

Closing date: 4.00pm 27 August 2026

Contact us: If you have any queries about this role, please email us at [email protected]