Certificates and transcripts

Frequently asked questions

Printed certificate

Will I get a printed certificate?

If you have completed a Postgraduate Certificate in Education (PGCE), your printed PGCE certificate will be posted to your home address before your graduation ceremony. In the meantime, you will have access to your digital certificate.

Printed PGCE certificates are issued separately and are not provided through Gradintelligence. If you have any queries about your printed PGCE certificate, please email [email protected].

If you have been awarded qualified teacher status (QTS), a printed certificate is not issued. Your QTS recommendation is made electronically through the Department for Education (DfE) system, after which you can download your digital QTS certificate from the GOV.UK 'Access your teaching qualifications' service.

Academic transcripts are issued digitally only and can be accessed through Gradintelligence.

Digital documents

The National Institute of Teaching provides secure online access to your digital academic qualification documents through Gradintelligence.

Your Gradintelligence account has already been created and your trainee records uploaded. Once you've activated your account, you'll be able to securely access your official digital academic documents online, share verified documents with employers and other organisations.

What is Gradintelligence?

Gradintelligence is the secure online platform used by the National Institute of Teaching to provide access to your official digital qualification documents.

You can use it to:

• View your official digital documents at any time.
• Securely share verified documents with employers, universities and other organisations.
• Create a personal profile to showcase your achievements.
• Choose to receive relevant job and further study opportunities through Gradintelligence's talent matching service.

The service is free to access.

What documents can I access?

Depending on your programme, you may be able to access your:

• Digital transcript.
• Postgraduate certificate in education (PGCE) award certificate.

Your documents remain available after you complete your studies.

How do I activate or access my account?

If you're using Gradintelligence for the first time, or you need to recover access to your account:

1. Visit the Gradintelligence website.
2. Select ‘National Institute of Teaching’ from the institution list.
3. Enter your student ID and date of birth.
4. Complete the security verification.
5. Choose whether to receive your verification code by email or SMS.
6. Enter the verification code.
7. Create your username and password.
8. Set your security question and answer.

Once you've completed these steps, you'll have access to your documents.

Please keep your username and password secure, as you'll need them whenever you sign in.

How do I view my documents?

After signing in to Gradintelligence:

1. Open ‘My documents’.
2. Select ‘View’ next to the document you want to open.
3. Your document will open in a new browser tab.

How do I share my documents?

Gradintelligence enables you to securely share verified digital documents with employers, universities and other organisations.

To share a document:

1. Sign in to your Gradintelligence account.
2. Go to ‘My documents’.
3. Select the ‘Share’ option for the document you want to send.
4. Enter the recipient's details.
5. Review the information and confirm that you consent to sharing.
6. Select ‘Share now’.

The recipient will receive an email containing a secure link to access your document.

You remain in control of who your documents are shared with.

I'm having trouble accessing my account

If you can't sign in:

• Check that you've entered the correct student ID and date of birth. If you're unsure of your student ID, you can find it on your results letter.
• If you have forgotten your login details, please use the account recovery process on the Gradintelligence website.
• Check your spam or junk folder if you're waiting for a verification email.
• If you're still unable to access your account, contact the National Institute of Teaching’s Registry team by emailing [email protected].

Need more help?

If you need help accessing your qualification documents or using Gradintelligence, please contact the National Institute of Teaching’s Registry team by emailing [email protected].